Leadership Training (My Personal Notes)

Leadership Training

Materials: Excelling as a highly effective team leader. Skill Path Seminar.

Develop your TALENT, shape your FUTURE.

#1 Job of a manager is building relationships with the team.

– building of trust and respect.

– minimizes drama

Personnel determines the potential of the team. Vision determines the direction of the team. Work ethic determines the preparation of the team – John Maxwell

Connect the VISION to the MISSION.

Leader Inspire and focus on Vision

Manager is about the day to day

  • (everyone is a leader)
  • Management = Power
  • Leadership = Authority, Inspiring, Sets Example
  • Managers Manage Processes
  • Leaders Lead People

True leadership is having the team come along side you to move closer to the vision or goal.

10 Critical Behavioral Skills Successful Team Leaders Must Master:

  1. Sharing
  2. Questioning
  3. Listening
  4. Open-Mindedness
  5. Courage
  6. Accepting
  7. Believing
  8. Recognizing
  9. Willingness
  10. Seeing Long-term

2 Biggest Motivators (more than money)

Feeling they are valued

Feeling that the work they are doing has value


You HAVE to be SPECIFIC about the BEHAVIOR

Strategy for Keeping Yourself Motivated and Energized

Professional: Set Professional Goals, Training, Mentor.

Personal: Set Personal Goals, Exercise Regularly, Eat Right, Enjoy Your Downtime.

As a leader, you set the tone. How do you open up in the morning?

Hidden Figures – Movie Recommendation

Four Keys That Describe Every Top=performing Team

Empowerment – Share Power, credit and responsibility

Goals – Provide clarity and direction

Commitment – Connect and Engage

Change – Inspire Adaptability

Overcoming the 10 Major Obstacles that keep Teams from effectively setting goals

  1. Lack of management direction
  2. Lack of training
  3. Fear of risk and failure
  4. Fear of success
  5. Fear of accountability
  6. Fear of responsibility
  7. Impatience
  8. Lack of established priorities
  9. Conflict
  10. Differing values about goal setting

As a manager, you set the expectations and hold them to it.

As a human being, its a balance.

Reverse Delegation possible causes: Feel overwhelmed, Lack of resources, Afraid of failure, Unclear Info.

Delegating: Who you are picking and why you are picking them.

Keys to building trust

The 2 Critical Factors for Getting Team Members to Accept Change.

  1. Clearly Communicate
  2. Always explain why change is necessary

Strategies for Adapting to change

Start with what will NOT change

  1. Consider the timing
  2. Facilitate each step
  3. See change through
  4. Include the team
  5. Communicate, communicate, communicate

Active Listening 

Listen to Understand NOT Listen to Respond/Interrupt

Giving Corrective Feedback

Use FIRR to deliver your message or to give feedback.

  • Facts
  • Impact
  • Respect
  • Request

During Communication: Take Notes. 

6 Benefits of asking Good Questions

  1. Encourages a response
  2. increased amount of information
  3. encourages thinking from different points of view
  4. conveys interest
  5. helps listener focus thoughts
  6. cant be answered with a yes or no

Know when to use open ended questions or closes ended (just a yes or no response)

Tell me about your day at work today?

Explain the report you did on this client?

Red Flags to examine when the team is experiencing performance problems:

  1. Team Goals
  2. Leadership
  3. Roles
  4. Workplace Climate
  5. Boundaries
  6. Meetings
  7. Communication
  8. Conflicts
  9. Problem Solving
  10. Resources (internal / external)
  11. Reward System

Establish a Creative, Synergistic Decision-Making Climate.

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