Materials: Excelling as a highly effective team leader. Skill Path Seminar.
Develop your TALENT, shape your FUTURE.
#1 Job of a manager is building relationships with the team.
– building of trust and respect.
– minimizes drama
Personnel determines the potential of the team. Vision determines the direction of the team. Work ethic determines the preparation of the team – John Maxwell
Connect the VISION to the MISSION.
Leader Inspire and focus on Vision
Manager is about the day to day
- (everyone is a leader)
- Management = Power
- Leadership = Authority, Inspiring, Sets Example
- Managers Manage Processes
- Leaders Lead People
True leadership is having the team come along side you to move closer to the vision or goal.
10 Critical Behavioral Skills Successful Team Leaders Must Master:
- Seeing Long-term
2 Biggest Motivators (more than money)
Feeling they are valued
Feeling that the work they are doing has value
FROM HERE ON OUT, THIS IS THE EXPECT-FUCKING-TATION.
You HAVE to be SPECIFIC about the BEHAVIOR
Strategy for Keeping Yourself Motivated and Energized
Professional: Set Professional Goals, Training, Mentor.
Personal: Set Personal Goals, Exercise Regularly, Eat Right, Enjoy Your Downtime.
As a leader, you set the tone. How do you open up in the morning?
Hidden Figures – Movie Recommendation
Four Keys That Describe Every Top=performing Team
Empowerment – Share Power, credit and responsibility
Goals – Provide clarity and direction
Commitment – Connect and Engage
Change – Inspire Adaptability
Overcoming the 10 Major Obstacles that keep Teams from effectively setting goals
- Lack of management direction
- Lack of training
- Fear of risk and failure
- Fear of success
- Fear of accountability
- Fear of responsibility
- Lack of established priorities
- Differing values about goal setting
As a manager, you set the expectations and hold them to it.
As a human being, its a balance.
Reverse Delegation possible causes: Feel overwhelmed, Lack of resources, Afraid of failure, Unclear Info.
Delegating: Who you are picking and why you are picking them.
Keys to building trust
The 2 Critical Factors for Getting Team Members to Accept Change.
- Clearly Communicate
- Always explain why change is necessary
Strategies for Adapting to change
Start with what will NOT change
- Consider the timing
- Facilitate each step
- See change through
- Include the team
- Communicate, communicate, communicate
Listen to Understand NOT Listen to Respond/Interrupt
Giving Corrective Feedback
Use FIRR to deliver your message or to give feedback.
During Communication: Take Notes.
6 Benefits of asking Good Questions
- Encourages a response
- increased amount of information
- encourages thinking from different points of view
- conveys interest
- helps listener focus thoughts
- cant be answered with a yes or no
Know when to use open ended questions or closes ended (just a yes or no response)
Tell me about your day at work today?
Explain the report you did on this client?
Red Flags to examine when the team is experiencing performance problems:
- Team Goals
- Workplace Climate
- Problem Solving
- Resources (internal / external)
- Reward System
Establish a Creative, Synergistic Decision-Making Climate.